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How to Ask Brilliant Questions that Get Results

How can you easily make your guided tours, educational programmes and online sessions more engaging and more interactive? By asking brilliant questions that get results. When you ask insightful, well-worded questions AND make your participants feel comfortable enough to answer them (employ those facilitation skills), people will respond and you won't be faced with the terrifying sound of silence. But how do you ask brilliant questions? This is a subject that has followed me around over the last 9 years as I've spoken to guides all over the world grappling to get to grips with phrasing questions in the best

Teenage Kicks at the Stedelijk

www.stedelijk.nl Teenage Kicks at the Stedelijk In August I was asked to lead a private tour for a group of teenagers at the Stedelijk, a museum of modern and contemporary art and design in Amsterdam. This was to be a small group of participants aged between 11 and 18 years old. All of the group were German, but some lived in Amsterdam and went to a local international school, whilst others were visiting from Berlin where they attended a bi-lingual secondary school. The tour would be in English but all of the group were non-native English speakers. Two of the