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Best Practices for Sharing Information on Guided Tours

By Claire Bown How & when should we share information on guided tours? How can we do this productively and strategically? In this week's post I share best practices for sharing your information and content on tour. Plus I share some extra tips on how to think about handling information in a different way.  Many of us are experts in

Information Overload: How Much is too Much on a Guided Tour?

by Claire BownHow much information is too much on a guided tour? When does information become a burden and how much do we actually remember afterwards?Traditional lecture-style 'walk and talk ' guided tours with an expert guide are still all-to-common and a standard way of 'presenting' an historic site, a city or a museum to the public.However, participants on these

How to Ask Brilliant Questions that Get Results

How can you easily make your guided tours, educational programmes and online sessions more engaging and more interactive? By asking brilliant questions that get results. When you ask insightful, well-worded questions AND make your participants feel comfortable enough to answer them (employ those facilitation skills), people will respond and you won't be faced with the terrifying sound of silence.

Thinking Routine of the Week: Headlines

THINKING ROUTINE OF THE WEEK: HEADLINES HEADLINES is a thinking routine that helps to capture the essence or heart of something being discussed. It is also used for summarising and synthesising ideas. It has just ONE question that asks: 'If you were to write a headline for this topic or issue right

Our 6 Most Popular Blogs of 2019

What did you enjoy reading the most in 2019? It's always good to reflect at the end of the year before starting a new one - and it was really interesting to see which of our blog posts were the most popular! Did you catch all of these? Scroll through this list, and catch up on our top blogs

A Quick Guide to Facilitation Skills

On my Visible Thinking in the Museum trainings we teach participants facilitation skills for use on guided tours or educational programmes with art and museum objects. I use this image (above) of an angry teacher (!) to get the discussion started with the question 'What is facilitation?' What is facilitation? What is a facilitator?  The word facilitate actually comes from

How to Use Visible Thinking Routines on Guided Tours

As routines are part of the classroom, so they are also an important part of the guided tour experience. As you welcome guests or visitors at the start of a tour, you will take a few minutes to remind visitors of any guidelines to keep visitors and any historic sites or collections safe. You will also introduce them to

Reflections on ‘Visible Thinking in the Mauritshuis’

By Lorna Cruickshanks I was recently lucky to have the opportunity to join the special edition two-day ‘Visible Thinking in the Museum' training led by Claire Bown of Thinking Museum with co-host Gundy van Dijk in the Mauritshuis. Having worked in audience participation for a number of UK museums over the years, the practice of facilitating and encouraging interactive and