Terms and Conditions Thinking Museum
Any training product or service offered by Thinking Museum will be conducted, without exception, in accordance with these terms and conditions and any booking will be considered as an acceptance of these terms and conditions.
The term Training Provider means Thinking Museum, their agent or representative. Client means the organisation booking and/or paying for the services. Delegate means a person attending the training course, workshop or seminar.
Bookings and any enquiries must be directed to the Thinking Museum website, email or telephone. Bookings made by email will be confirmed in writing by the client and will be considered as confirmed upon receipt of such notification. Bookings made via the Thinking Museum website will be considered as confirmed upon receipt of payment. The training provider will accept provisional bookings but will incur no liability in respect of them. Either the training provider or the client may cancel such a booking subject to the conditions described in this document.
3. Notification of Delegates
Only delegates from the clients organisation are allowed to attend the training and places on any course must not be given or sold to other any other organisation without the written agreement of Thinking Museum.
All confirmed bookings that are cancelled by the client will carry a 10% cancellation fee (minimum €25) to cover administration costs and if the training is cancelled within the below timescales then the following fees will apply:
Within 28 days of the course commencement = 50% of the full fee.
Within 14 days of the course commencement = 75% of the full fee.
Within 7 days of the course commencement = 100% of the full fee.
If the training provider is notified of a cancellation within the cancellation period(s) shown above, it will be at the discretion of the training provider whether the training course or seminar can be reallocated, although the training provider will endeavour to accommodate a request for an alternative date. The original booking will remain subject to the standard cancellation rules set out above.
5. Prices & Payment
The prices charged by the training provider are decided upon in line with the period of training provided, the number of delegates and other factors. These prices will be notified at the time of booking. Should the number of delegates increase above the prior agreed number then this will incur an additional charge per delegate. Clients can make payment for the training directly on the Thinking Museum website. Clients can also be invoiced by the training provider direct and should render payment within 21 days of receipt of invoice to the address shown on the invoice.
6. Equipment & Belongings
The training provider will not accept liability for loss or damage to any equipment or other belongings, however caused. Delegates are responsible for the safekeeping and appropriate use of items loaned to them. Damage or loss of such items will be charged to the client.
7. Health & Safety
The training provider will take reasonable steps in relation to the health and safety of the training provider and/or delegates; however the responsibility for health and safety issues remains with the client throughout.
The client and delegates will keep secure and not disclose any information of a confidential nature obtained by reason of the training received except information which is already in the public domain. The provisions of this section shall apply during the continuance of this agreement and indefinitely thereafter.
9. Right to Dismiss
The training provider reserves the right, at its sole discretion, to dismiss any delegate from the training course or seminar on the grounds of misconduct or upon failure of any mandatory section of the course.
The provision of training may be totally or partially suspended by the training provider to the extent that delivery is prevented through any circumstances beyond its control.
The training provider retains its intellectual property rights in all of its materials, documents and/or software, none of which may be reproduced, modified, amended, stored in any retrieval system or transmitted, in any form or by any means, otherwise than for the purpose specified by the training provider. The material described above remains with the training provider and may not be used by the client, delegate or other party for training purposes. If the training provider becomes aware of such use then legal action may be taken to stop such activity and to seek compensation.
No variation of these terms will be valid unless evidenced in writing and signed by a duly authorised representative of the training provider.
©Thinking Museum – All Rights Reserved. Thinking Museum is registered company in the Netherlands. Company No 71793542.VAT Reg No NL 858851969B01