How to Ask Brilliant Questions that Get Results

How can you easily make your guided tours, educational programmes and online sessions more engaging and more interactive? By asking brilliant questions that get results. When you ask insightful, well-worded questions AND make your participants feel comfortable enough to answer them (employ those facilitation skills), people will respond and you won't be faced with the terrifying sound of silence. But how do you ask brilliant questions? This is a subject that has followed me around over the last 9 years as I've spoken to guides all over the world grappling to get to grips with phrasing questions in the best