Museum docents and tour guides are often the face and voice of an organisation and, as such, they play a key role in visitor learning experiences. High-quality and extensive guide training programmes are extremely important in developing effective guides ready to present interactive and engaging guided tours.
Today’s guides are expected to possess a wealth of information, a variety of questioning strategies and know how to facilitate and to shape a conversation with their group. All too often, training may cover some of these techniques in detail but not all.
‘Guiding Essentials’ is a comprehensive one-day guide training programme designed to cover all the foundational elements of creating successful guided tours; creating cohesive storylines, tour logistics, developing interpretive and facilitation skills and adding contextual information amongst others.
This training is based around the framework of eight cultural forces (as defined by Ron Ritchhart) found to shape the culture of group learning: time, expectations, interactions, routines, environment, opportunities, modelling and language. We explore ways that guides might best use these 8 forces to cultivate a culture of thinking when conducting group tours. It is the interaction of all of the forces that contributes to the overall dynamic and experience of the group.
This training aims to give guides a thorough grounding in the fundamental elements of constructing a coherent tour, whilst also updating their practice with the most recent interactive strategies and Visible Thinking routines.
For more information, prices or to register, please contact us.
Our Guiding Essentials course is open to all and no prior experience is required to participate.
Participants will receive numerous resources for their reference and use with future groups.