Have you ever wondered how to make your guided tours more interactive? How you can encourage participation and keep visitors engaged?
Today’s museum guides are expected to possess a wealth of information but are encouraged to avoid lecturing and using scripts. They should ideally have an interactive, conversational style using open-ended questions.
For guides who have been honing their craft for years with the same museum and who hold a wealth of information they wish to share, this is indeed a tall order.
New engagement techniques place extra demands on museum guides to develop suitable questioning techniques and facilitation skills, whilst also remembering content as and when deemed necessary.
All too often, training may cover some of the above techniques in detail, but not all. We approach training in a different way.
We teach museum guides and educators to use simple thinking routines in combination with key museum education practices to facilitate discussions about art and museum objects. The thinking routines are a flexible structure that helps the guide to ask the right questions to encourage visitors to make observations and interpretations.
Day 3 – Developing Perspective-Taking & Empathy
Are you interested in learning how your museum and education team can become more engaged and impactful within their communities and explore their civic role? Would you like to know how to facilitate discussions where everyone feels their opinions are valid, valued and understood? How can we use art and museum objects with thinking routines to understand and act upon issues of global significance?
In this course you will learn:
- how certain thinking routines and facilitation techniques can be used for structuring respectful discussions with works of art of museum objects. Combining art and thinking routines can spark conversations and encourage learning about other values, ideas and cultures.
- how group learning allows visitors to exchange ideas and cooperate respectfully, listening generously to other opinions and sharing openly and appropriately.
- A selection of thinking routines (from Visible Thinking and Global Thinking) to spark discussion on complex topics of global significance and to learn about the different opinions of others in their group.
- Advanced facilitation skills to create a ’safe space’ that invites respectful and considerate dialogue where everyone feels their opinions are valid, valued and understood.
- how to best handle difficult comments and defuse potentially volatile situations.
We will share perspective-taking activities and thinking routines that encourage participants to recognise and understand their own and others’ perspectives.
This course is intended for those who have already completed a training or workshop with us (for example, VT in the Museum Day 1 and/or Day 2) or for those who have been working with Visible Thinking for some time. For a introduction to Visible Thinking in the Museum, please see day 1.
Visible Thinking (VT) has been developed over a number of years by researchers at Project Zero (Harvard Graduate School of Education) in the United States. Visible Thinking is essentially a broad and flexible framework for enriching learning by fostering deep thinking and cultivating a deeper understanding of content.
This approach helps educators make thinking and, importantly, opportunities for thinking much more visible in classrooms and other learning environments. When this happens, opportunities for learning expand.
By making thinking visible, teachers can establish exactly what misconceptions or understanding exists on a specific topic. It reveals prior information to which teachers can link new information, thereby activating student engagement and curiosity. This “visible” element can provide a springboard to further discussion and lines of inquiry too.
At the heart of VT are several practices and resources that help achieve the goals of the approach – such as thinking routines, documentation and using the language of thinking – and encourage a shift in classroom culture towards what Ron Ritchhart calls a “culture of thinking”, where thinking is valued, visible and actively promoted.
from Thinking Museum successfully adapted elements of Visible Thinking were for use in museum programmes and developed the first museum programmes to use Visible Thinking in the Netherlands at the Tropenmuseum
Since 2011 we have trained over 450 people from more than 20 countries in our 4-step method of using Visible Thinking in the Museum to create group discussions using art and museum objects.
Our workshops teach individuals and teams to use select elements of VT (thinking routines, documentation, language of thinking) with museum education practices to make sense of art and museum objects in a memorable and engaging way.
We offer 1, 2 and 3 day Visible Thinking in the Museum training courses in English and/or Dutch for your team.
Benefits for the Museum Guide
For the museum guide, thinking routines provide a loose structure around which to base the discussion of the artwork or object. The questions of the routine are carefully worded to allow for multiple interpretations and to open up discussions. Museum guides find that with frequent use they are able to use the routines flexibly and to combine or modify them as required. The wording of the questions in the routines also helps museum teachers format their own open-ended questions.
The routines also allow for the inclusion of contextual information at appropriate moments so that museum teachers can navigate the delicate balance between selective content inclusion and information overload. Thinking routines are short, easy to remember and easy to use with little training required.
Benefits for the Visitor
Using Visible Thinking in the museum helps visitors to make sense of artworks and objects in a memorable and engaging way. As learning is a social and collaborative endeavour, it makes sense to use Visible Thinking in spaces like museums where people get together to learn. Visitors can explore and discuss artworks using thinking routines from Visible Thinking as the structure to guide their thinking and to help them practise and develop certain skills, such as careful observation, thoughtful interpretation and understanding different viewpoints.
Using Visible Thinking in the museum allows visitors to slow down; to become absorbed, to scrutinise and investigate and to find out and construct meaning.